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goBAYLOR FAQs

1. I forgot my username. How do I find it?

Your username is your BearID and is sent to you via the email that you used to create your account. If you did not receive the email or you can't remember the email address that you used to create your account, you can call us at (254) 710-3435 or email us at admissions@baylor.edu. Be sure to include your first name, last name and date of birth. Additionally, please check your spam/junk/others folders for the original email with your BearID.

2. I forgot my password. How do I retrieve it?

If you have never reset your password, please contact Undergraduate Admissions at (254) 710-3435 or admissions@baylor.edu to request your authorization code. If you have previously reset your password and set up security questions, click here to reset your password. Then follow these steps:

  1. Enter your BearID
  2. Click "Submit"
  3. Choose "By providing answers to my security questions" as the way in which you will prove your identity
  4. Click "Next"
  5. Answer your security questions and click "Submit"
  6. Choose "Reset my Password"
  7. Select "Next"
  8. Enter the new password
  9. Retype the new password
  10. Click "Submit"
  11. Return to apply.baylor.edu/apply and log in using the new password
3. I am locked out of my goBAYLOR account. How do I regain access?

After five failed login attempts, your goBAYLOR account will lock. Once this happens, the "forgotten password" and security question options will not work. You must call Undergraduate Admissions at (254) 710-3435 or email us at admissions@baylor.edu.

4. How do I access the required essay, short answer response, résumé and recommendation letters on my goBAYLOR account?

You will be able to access all of these items through your goBAYLOR account after you have submitted the application, and it has been synced with your account. This can take between 24-48 hours.

5. My email address is incorrect on my account. How do I change it?

Call us at (254)710-3435 or email us at admissions@baylor.edu, and we will update it for you.

6. How do I get the refund back for my deposit?

The enrollment deposit is non-refundable for freshmen, and deposits are not transferable to future semesters.

7. Is my goBAYLOR account updated as soon as something is received?

Your goBAYLOR account will be updated as soon as we receive a document for your application file. Documents are processed within two weeks. Your admissions counselor is viewing the same information you see in your goBAYLOR account.

8. Where will my admissions decision be in my goBAYLOR account?

Your admissions decision will be posted to the main page of your goBAYLOR account once it has been made. Make sure that you are checking goBAYLOR at least once a week!

9. In my goBAYLOR account, it says I am an international student, but I'm not. How do I change that?

If your goBAYLOR account indicates that you are an international student, but you are in fact, a U.S. citizen, please email our office at admissions@baylor.edu. We will be able to update your application file with the correct information. Please note, however, that Permanent Residents are still considered international students for admission purposes.

10. My starting semester is wrong in my goBAYLOR account. How do I change it?

If your starting semester is wrong, please send your correct term to admissions@baylor.edu. If you have applied to Baylor before but want to apply for a new term, please call Undergraduate Admissions at (254) 710-3435. We will reset your account to enable you to apply for a new term.

11. If my teacher has already written a reference letter, can I just upload it in goBAYLOR?

No. However, if you have a document that you would like to add to your application file (like a letter of recommendation) that cannot be uploaded through goBAYLOR, you can email it to admissions@baylor.edu. Your letter writer can also send the letter directly to us via email. Make sure that all of your documents include your first name, last name and either date of birth or application reference number.

12. How can I defer my admission in my goBAYLOR account?

To defer your admission, cancel your application file through goBAYLOR and choose the "deferring my admission/taking a gap year" option. For more information, click here.

Undergraduate Admissions

Office Hours (CT)
Monday-Friday: 9 a.m.-4 p.m.

1-800-BAYLOR-U option 1-1 or (254) 710-3435
Admissions@Baylor.edu
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